![]() ![]() Please note that to prevent usage of potentially non-functioning computers, if you decline the repairs, and wish to have the computer returned to you, it will be returned disassembled. Once the failure has been determined, we will be able to accurately calculate an estimate for the necessary repairs. How much will my out-of-warranty repair cost?Ī computer that comes in for an out of warranty repair will need to be disassembled to properly test the components to determine the failure. Please do not return any products without first obtaining an RMA from the relevant service center. You may also contact your closest authorized service center directly using the contact details at the bottom of the page. You can contact our support team directly at or fill out the RMA form (Return Merchandise Authorization) here: Who do I contact if my computer needs a repair? The warranty is linked to the computer’s unique serial number. The warranty covers included accessories such as chargers and straps.ĭo I need to register my computer for warranty? Unauthorized repairs, accidental damage, or negligence are not covered by the warranty. Shearwater will, at its sole discretion, repair or replace defective products covered under warranty. This means that whether you buy your unit from our dealer network or second-hand, the warranty will still be effective. The warranty lives with the unit, not with the original purchaser. Shearwater offers a worldwide 2-year warranty on all products. ![]()
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